Tech-11 polishing pads

Hi Kim - Thank you for reaching out! We're happy to help! When using our Tech-11 polishing pad with diamond paste, you do not need to run the water drip system as you would with your diamond discs. In fact, we typically recommend using the polishing pad dry with diamond paste. We only suggest lightly dampening the pad when working with materials that are sensitive to heat, as friction during the polishing process can generate heat that may cause certain stones to crack or become damaged. If water is needed, you want the pad to be lightly damp, not saturated, as too much water can wash away the diamond paste and reduce its effectiveness. As for the shedding you're experiencing, some loose fibers may come off a new polishing pad during its initial use. However, excessive shedding is not typical. We recommend using gentle, even pressure while polishing, as applying too much pressure can contribute to excess fiber shedding and heat buildup. If the shedding continues, please reach out to our customer service team with a few photos of your polishing pad. We'd be happy to take a closer look and help get you back to polishing! Thank you for choosing Hi-Tech Diamond!

Hi Nathan - Thank you for bringing this to our attention. Based on your feedback, we’ve updated the listing to clearly state the pad thickness. We appreciate the opportunity to make this right and improve the shopping experience for our customers.